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How to read files from a crashed computer?

Make backups to be safe rather than sorry!

Oct. 16, 2018 -

Yesterday a young woman brought me her laptop, it didn't start anymore and it only showed an error message. It turned out to be a broken harddisk. It startled her when I told her that all data on the disk was lost. She told me it contained precious photos of her pregnancy and young child. What could I do?

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Opening the laptop to remove the disk
Opening the laptop to remove the disk
The disk is usually fixed using some tiny screws
The disk is usually fixed using some tiny screws
Connect any harddisk to a computer using the chip and cables from a USB-harddisk enclosure
Connect any harddisk to a computer using the chip and cables from a USB-harddisk enclosure
Returning the precious photos on an USB-drive
Returning the precious photos on an USB-drive
Defective harddisk
Defective harddisk
Error messages while reading data from the harddisk
Error messages while reading data from the harddisk

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