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How to read files from a crashed laptop?

Make backups to be safe rather than sorry!

Oct. 16, 2018 -

Yesterday a young woman brought me her laptop, it didn't start anymore and it only showed an error message. It turned out to be a broken harddisk. It startled her when I told her that all data on the disk was lost. She told me it contained precious photos of her pregnancy and young child. What could I do?

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Defective harddisk
Defective harddisk
Opening the laptop to remove the disk
Opening the laptop to remove the disk
Connect any harddisk to a computer using the chip and cables from a USB-harddisk enclosure
Connect any harddisk to a computer using the chip and cables from a USB-harddisk enclosure
A lease on life: the faulty harddisk connected to my laptop
A lease on life: the faulty harddisk connected to my laptop
Error messages while reading data from the harddisk
Error messages while reading data from the harddisk
Returning the precious photos on an USB-drive
Returning the precious photos on an USB-drive

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