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What to do with a crashed laptop?

Make backups to be safe rather than sorry!

Oct. 16, 2018 -

Yesterday a young woman brought me her laptop, it didn't start anymore and it only showed an error message. It turned out to be a broken harddisk. It startled her when I told her that all data on the disk was lost. She told me it contained precious photos of her pregnancy and young child. What could I do?

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The broken laptop containing precious photos
The broken laptop containing precious photos
Defective harddisk
Defective harddisk
Opening the laptop to remove the disk
Opening the laptop to remove the disk
The disk is usually fixed using some tiny screws
The disk is usually fixed using some tiny screws
Detecting the
Detecting the "USB Mass Storage device", a sign of life from the disk!
A lease on life: the faulty harddisk connected to my laptop
A lease on life: the faulty harddisk connected to my laptop

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