Yesterday a young woman brought me her laptop, it didn't start anymore and it only showed an error message. It turned out to be a broken harddisk. It startled her when I told her that all data on the disk was lost. She told me it contained precious photos of her pregnancy and young child. What could I do?
This week a man brought his laptop to the community centre where I help people with computer problems as volunteer. The old laptop wouldn't start anymore and had to be reinstalled. Instead of Windows, I installed a free operating system. I think it is important to tell you how and why I did it.
After realising how lucky I am as an healthy, well educated, young man with a solid income, I wanted to do something for other people as volunteer. It just so happens to be that two years ago I received a flyer in my mailbox from the local community center: they were looking for someone with some knowledge of computers. A very interesting journey was about to begin!