Best way improve e-commerce conversion by influencing purchase behaviour
Applying behavioural sciences principles to the purchase decision process
July 31, 2020 - Willem L. Middelkoop
This week I stumbled upon a brilliant report on how people make their purchase decision. For my work on the online food order app I am continuously looking into scientific sources to improve performance, conversion and online revenue. This report by Google discusses six biases influencing decision making. It's worth reading their full report, let me explain why.
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